We will refund the purchase amount within 45 days for items purchased on an annual basis minus any credit card fees. Typically 2.9% of the total transaction plus 30 cents per transaction fee. Refunds on hosting through LubygHosting.com is 45 days for most annual purchases excluding domain names. Refunds for our We Who Served Bonus Cards are not eligible. These items will be purchased directly from the manufacturer and may have their own refund policy.